Privacy Policy for Deliverr
Effective Date: [Insert Date]
Deliverr (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application, website, or services (collectively, the “Platform”).
By accessing or using Deliverr, you agree to the terms of this Privacy Policy.
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1. Information We Collect
a. Personal Information
We may collect the following:
Name, email, phone number
Delivery address
Payment information (via secure third-party processors)
Identity proof (for delivery partners)
b. Usage & Device Information
IP address, device type, OS, browser
App usage data and logs
Location (only with your permission)
c. Third-party Data
We may receive data from partners like payment gateways, ad services, or login providers (Google, Facebook).
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2. How We Use Your Information
We use your information to:
Process orders and facilitate deliveries
Communicate order status and promotions
Personalize user experience
Improve platform performance and security
Comply with legal obligations
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3. Sharing Your Information
We may share your data with:
Delivery Partners: For completing your delivery
Vendors/Restaurants: To process your orders
Payment Providers: To handle transactions
Legal Authorities: If required by law or court order
Service Providers: For analytics, cloud storage, customer support, etc.
We never sell your personal data.
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4. Data Security
We implement security measures to protect your data:
Encrypted storage of sensitive information
SSL for data transmission
Role-based access controls
Despite our efforts, no method is 100% secure.
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5. User Controls & Rights
You can:
View and edit your account information
Delete your account (within the app or by request)
Opt out of marketing communications
Request access or correction of your personal data
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6. Cookies and Tracking
We use cookies and similar tools for analytics, session management, and personalized ads. You can manage cookie preferences in your browser or app settings.
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7. Children’s Privacy
Deliverr is not intended for children under 13. We do not knowingly collect data from minors.
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8. Data Retention
We retain your data as long as your account is active or as needed for legal, tax, and audit purposes.
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9. International Data Transfers
If you're accessing Deliverr from outside India, your data may be transferred to and processed in India or other jurisdictions with appropriate protections.
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10. Changes to This Policy
We may update this Privacy Policy occasionally. You’ll be notified through email or app notifications when major changes occur.
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11. Contact Us
If you have any questions or requests related to privacy, contact us at:
Email: privacy@deliverr.app
Phone: [Your Customer Support Number]
Address: [Your Office Address]
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Would you like this privacy policy in PDF or website format? Or should I add FSSAI, RBI, or Indian IT Act clauses if you want full compliance for the Indian market?
